Last Updated: June 2026

Scope of Service

Otherwise exists at the intersection of creative development and psychological insight. What follows clarifies the nature of that work and its limits.

Otherwise is a creative development resource. Our curriculum, tools, and offerings are designed to support self-exploration, artistic growth, and psychological development as an ongoing practice. They are educational and creative in nature.

Otherwise is not a therapy practice, a clinical service, or a substitute for professional mental health treatment. While our curriculum is informed by evidence-based psychological frameworks and developed in collaboration with licensed mental health professionals, participation in our programming does not constitute a therapeutic relationship of any kind.

Our offerings are not intended to diagnose, treat, or address clinical mental health conditions. If you are experiencing a mental health crisis or require clinical support, we encourage you to seek care from a licensed mental health professional.

We take seriously the space we occupy. This clarity is part of that commitment.

By engaging with Otherwise programming, you acknowledge that you are doing so in the spirit of creative and personal development, and that you remain responsible for your own decisions, wellbeing, and engagement throughout that process. We are here to support that journey—not to direct it on your behalf.

Terms & Conditions

Welcome to Otherwise. By accessing this website, purchasing a product, or participating in Otherwise programming, you agree to the following Terms & Conditions.

1. Educational Purpose

Otherwise provides educational, creative, and self-development resources intended to support artistic exploration, reflection, and personal growth.

Otherwise is not a therapy practice, clinical treatment provider, crisis service, or medical organization. Participation in Otherwise offerings does not create a therapist-client, clinician-patient, or fiduciary relationship of any kind.

Our materials are not intended to diagnose, treat, cure, or prevent mental health conditions or medical concerns.

2. Eligibility

By using this site or purchasing an Otherwise offering, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

3. Purchases & Payment

All prices are listed in U.S. dollars unless otherwise stated.

Payment is required in full at the time of purchase. Access to digital products or programming may be withheld until payment is successfully processed.

Otherwise reserves the right to modify pricing, offerings, or availability at any time.

4. Refund Policy

Due to the digital nature of Otherwise offerings, all sales are final.

We do not offer refunds, exchanges, or cancellations once access has been granted or materials have been delivered.

If you experience a technical issue or accidental duplicate purchase, please contact us directly and we will make reasonable efforts to assist.

5. Intellectual Property

All Otherwise content—including but not limited to curriculum, frameworks, writing, videos, meditations, downloads, prompts, graphics, branding, and educational materials—is protected intellectual property owned by Otherwise and its cofounders.

Materials are licensed for individual personal use only and may not be copied, reproduced, republished, distributed, taught, adapted, sold, or shared without prior written permission.

Otherwise materials may not be used for artificial intelligence training, dataset creation, or machine learning purposes without explicit written consent.

If you are a licensed mental health professional, educator, or artist interested in integrating Otherwise frameworks into your own practice or teaching, we welcome that conversation. Please reach out directly.

This work took years to build. We ask that you honor it accordingly.

Otherwise respects the intellectual property of others and expects the same in return. Any content submitted to Otherwise—through correspondence, community spaces, or collaborative programming—remains the property of its creator. By submitting content, you grant Otherwise a non-exclusive right to reference or share it within the context of our community, unless otherwise agreed in writing.

For permissions or licensing inquiries, please contact us directly. We are open to collaboration with those whose work aligns with the Otherwise ethos.

6. Community Conduct

If participating in community spaces, live programming, or discussion environments, you agree to engage respectfully and responsibly.

Harassment, hate speech, abusive conduct, exploitation, or the sharing of harmful or misleading clinical advice will not be tolerated.

Otherwise reserves the right to remove participants or revoke access to programming or community spaces at our discretion.

7. No Guaranteed Outcomes

Otherwise does not guarantee specific emotional, psychological, creative, financial, or professional outcomes from participation in its offerings.

Each participant’s experience is unique and dependent on numerous personal factors beyond our control.

8. Assumption of Responsibility

By engaging with Otherwise programming, you acknowledge that you remain responsible for your own decisions, wellbeing, and participation throughout the process.

9. Limitation of Liability

To the fullest extent permitted by law, Otherwise and its affiliates shall not be liable for any indirect, incidental, consequential, emotional, financial, or personal damages arising from the use of our website, products, services, or programming.

10. Changes to Terms

Otherwise may update these Terms & Conditions periodically. Continued use of the website or offerings constitutes acceptance of any revised terms.

11. Contact

For questions regarding these Terms & Conditions, please contact: hello@otherwise.academy 

Privacy Policy

Information We Collect

We may collect: 

• Name

• Email address

• Billing information

• Purchase history

• Voluntary survey or community responses

• Website analytics and cookie data

Payments are processed securely through third-party payment providers. Otherwise does not store full credit card information.

How We Use Information

We may use your information to:

• Deliver purchased products and programming

• Send onboarding and support emails

• Share newsletters or updates if you opt in

• Improve website functionality and user experience

• Analyze audience engagement and site performance

Email Communication

By subscribing to our newsletter or purchasing an offering, you may receive email communication related to Otherwise programming, updates, and offerings.

You may unsubscribe at any time using the link provided in our emails.

Third-Party Services

Otherwise may use third-party platforms including:

• Squarespace

• Klaviyo

• Stripe

• Google Analytics

• Social media and embedded media tools

These services maintain their own privacy policies and data practices.

Cookies

Our website may use cookies and analytics tools to understand visitor behavior and improve site functionality.

Data Protection

We take reasonable measures to protect your information but cannot guarantee absolute security of data transmitted online.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Changes to This Policy

Otherwise may update this Privacy Policy periodically. Continued use of the site constitutes acceptance of any revised policy.

Contact

For privacy-related questions, please contact: hello@otherwise.academy